There’s nothing more frustrating than having hearing aids, but still not being able to hear anything. The good news is that this doesn’t necessarily mean having to take a trip to your hearing center or having to wait for days to fix the problem. Many times, if your hearing aid isn’t producing any sound, you can solve the problem yourself and in a matter of minutes.

If you need help troubleshooting hearing aid issues when there is no sound at all, here are the six things you should do before giving your hearing center a call.

  1. Check that it’s turned on.

If your hearing aid has an “on” switch, make sure that it’s on. Most hearing aids, however, automatically turn on when you close the battery door, so you’ll need to make sure that the battery door is closed completely. If you’ve having trouble closing the door, then the battery might be facing the wrong direction. Turn it around and try closing the door again.

  1. Check the volume.

If your hearing aid has manual volume control, then you’ll need to make sure it hasn’t been turned all the way down. This troubleshooting tip may seem obvious, but it happens more often that you would expect, so don’t skip this one unless your hearing aid doesn’t have manual volume controls.

  1. Check the settings.

Some hearing aids have different programs settings, so you may need to hit the button to change the setting before you’re able to hear anything. These may also be known as programs or memories. This particularly applies if your hearing aids are synced to another device like your phone, which could be causing the problem.

  1. Check for a blockage.

Carefully inspect your hearing aid and remove any wax buildup that could be blocking the microphone. If you are regularly cleaning out your hearing aids with a clean soft towel every night, then this shouldn’t be a problem, but sometimes little bits of debris get stuck into nooks and crannies that are harder to reach, so you’ll have to work a little harder at getting it clean every once and a while.

  1. Check the battery.

Don’t throw out the old battery just yet! Use a hearing aid battery tester to see if there’s any life left in your battery. If not, then you can go ahead and toss it out. Carefully put in a new battery, being sure to remove the protective backing first, and the troubleshooting of your hearing aid issues should be over. Be sure to always have a spare battery or two on hand so you don’t have to worry about running out to the store to get a new one.

  1. Consider it’s been damaged.

If you recently dropped your hearing aid onto a hard surface or got it wet, then your hearing aid may be damaged and in need of a professional repair job. Hearing aids are meant to deal with some amount of moisture, but if they’re not regularly cleaned and aired out by removing the battery, even the humidity in the air can damage them over time.

When Troubleshooting Hearing Aid Issues Fails

Once you’ve gone through all the steps on this list and still aren’t able to hear anything, then it’s time to make an appointment with your hearing center. Fortunately, many of them offer walk-in and emergency appointments, so you shouldn’t have to wait too long to find out what the problem is so you can get your hearing back as soon as possible.

We hope this guide on troubleshooting hearing aid issues helps you quickly fix the problem when there’s no sound.