Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 1309 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Megan was very knowledgeable and courteous. She cleaned my hearing aids and got them reconnected to my phone very quickly.

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Debbie Richardson, on Google

Alisha was very good!

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Paul Lapham, on Google

A pleasant experience with minimal wait time

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Ron Oberjohann, on Google

Had a great experience with next generation aka hear you I had recently posted an awful experience but since speaking with the staff I found I misunderstood their policy. Everything is fine now and we definitely will be back. I’m sorry

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linda gilb, on Google

Very,very friendly, knowledgeable, I feel my hearing is in great hands

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Michelle Day, on Google

Great

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Ron Weigand, on Google

My first step in the office, I felt at home.

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Larry Giancola, on Google

Recently purchased hearing aids with GenX. Left ear fit perfectly but my ear canal in right ear is smaller and the end and tip didn’t fit properly and hurt so bad I couldn’t tolerate it. But Steven and John continued to work with me and fitted a smaller end and tip so I can wear the aid without any pain. I do like the apps and like the ability to use aids with my iPhone. I can set for various noise levels and conditions from my phone. The service I received was excellent.

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Betty Taylor, on Google

Loves the new ear mold ! Thank you

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Letitia May, on Google

The staff is very friendly and professional. I enjoyed me visit

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toni watters, on Google

Very helpful, courteous, and thorough. I appreciate the caring staff. Very informative people

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Randy Thieman, on Google

I have been going there for several years! Always take care of my hearing needs. Clean my hearing Aids . Adjust as necessary! I have been very happy with their service.

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Dennis Menning, on Google

It was very nice and calm in the office. The doctor got right to busy when I got in the room.

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Patricia Courts, on Google

Great timely service

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David, on Google

The staff were very friendly and helpful. They provided me with very useful info about my hearing aids. Much appreciated!

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Mary Beard, on Google

Very friendly, laid back office. I already had hearing test results, so I don’t know how that part would have gone. They answered all my questions and gave me a lot of information. I was also able to try the hearing aids they recommended for a lot of the time I was there.

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mary bjelland, on Google

Good

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Wanda, on Google

Ted is very kind and will take good care of you.

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Ruth Ann Hager, on Google

Great customer service!

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D H, on Google

I had a great experience here! Yes I did!

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Donna Goldie, on Google

Been a customer at this location for several years. Always 100 percent satisfied

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Edward Proctor, on Google

Very friendly people,took time and explained everything.

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Glenda Fuller, on Google

Awesome place

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Jesse Risch, on Google

Both Beth and Leesa are passionate with what they do. They treat everyone with respect. It is a pleasure to have them overseeing my hearing needs.

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Vera Gee, on Google

I had a very pleasant experience at Help You Hear in Covington, KY with Beth Hummeldorf. She explained things to me so I had a better understanding of how to care for my hearing aids. She even took the time to explain things to my 6 year old granddaughter and even show her the tubes in her ears! An experience my granddaughter, or I, will never forget. Thank you so very much, Beth!

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Debbie McQueen, on Google

Great service and very knowledgeable

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Johnny Raleigh, on Google

Getting my husband hearing aids with his insurance!

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Pam Mahan, on Google

I had an excellent experience there dealing with my glasses.

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Walter Evans, on Google

Carolyn is absolutely amazing. You walk in and feel like family. I have been a customer for a few years now.

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KMoore 80, on Google

I absolutely love Riggs! Carolyn is a "Gem"! I have purchased my contacts from her and her family for the last 5 years. I can call after hours and She will come let me in to grab a pair! Love them! ❤

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Tami, on Google

Very professional and Beth wentT above and beyond my expectations. She took her time to address my hearing needs and explained everything so that I fully understood what she was doing.I cannot thank her enough for all of her help.This experience will definitely keep me coming back!!!

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Mark Brefeld, on Google

Been coming here for my hearing aid needs for 20+ yrs

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Patty Reynolds, on Google

Comfortable environment and caring personnel.

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Mary Drake, on Google

I was helped immediately upon walking in the door! I came in unable to hear anything clearly, and left with hearing aids, enabling me to hear again! Very pleased with the service!

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Tammy Beitzel, on Google

All of the girls in the office are just wonderful they are always friendly and they will help you in any way they can it's a pleasure doing business with them and if I know of anybody needing hearing aids this is the place I'll send them because they can't be beat sincerely Baxter Osborn

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Baxter Osborn, on Google

Very helpful and friendly staff. Entire experience was pleasant.

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Mary Ritchie, on Google

They are friendly, knowledgeable, and willing to work with my financial needs. I couldn't ask for anything better. Could you?

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Susan Buchanan, on Google

Really appreciated the kind and welcoming atmosphere at Help You Hear! My mom was hesitant about getting some help with her hearing at first, but was immediately put at ease and had all of her questions answered by the expert staff there. We would happily recommend Help You Hear to family and friends!

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Christopher Cullum, on Google

Very good people Very good 👍

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Gary rayls, on Google

Very pleasant

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Scot Starkey, on Google

Very friendly and helpful staff. I am grateful for your services and support.

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Don Goodman, on Google

Excellent service from front desk and testing

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Roberta Albertson, on Google

Friendly helpful people

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Donna Richards, on Google

Dr Brusman and her staff are very professional and friendly. Highly recommended

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Joe Wattenhofer, on Google

Excellent and professional service. I love it. Ruben Contreras

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Ruben Contreras, on Google

I find the doctor and her precious receptionist to be the best! Highly recommend.

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Pam Kimmel, on Google

The staff at Help U Hear in Blue Ash were friendly, knowledgeable and efficient. I recommend them for anyone having hearing issues.

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Janet Hackman, on Google

Very good customer support

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Russell Helms, on Google

Supported a warranty replacement and provided a loaner until the replacement arrived.

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J Gary Moffat, on Google

Excellent help for my continued decline in the ability to hear clearly! Dr. Brusman is a professional with all the tools necessary to assess my hearing loss and equip me with the very best and newest technology in hearing Aids! Always a “5 Star” experience when I visit for my annual hearing exam!⭐️⭐️⭐️⭐️⭐️

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Marci Boyd, on Google

What a great pleasure it was today the atmosphere was great the receptionist was very nice. The lady that did the testing and clean my hearing aids was wonderful. It's was a good experience. Will be back.

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Betty Kullgren, on Google

Everyone was courteous and helpful. My appointment started on time and Dr. Audrey was very professional and knowledgeable when advising me about my hearing aids. I highly recommend the office in Blue Ash to anyone.

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John Meyer, on Google

The Audiologist is very kind and helpful! She is also very knowledgeable and has always answered all of my questions regarding my hearing and the devices I purchased. I had some challenges with fitting one of my hearing devices and she has found great solutions for my situation!

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Christina DiGiovanni, on Google

Dr Brusman with Help u Hear very helpful , right hearing quit working Dr. Brusman was able to repair them on site they work GREAT Thanks again Doctor

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blank blank, on Google

Very friendly and helpful!

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Neil Stewart, on Google

Nice cleaning

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Marcus Dunaway, on Google

everyone in the office are very professional

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Linda Keely, on Google

On time, knowledgeable, and professional in adjusting and making sure my hearing aids are operating according to my hearing needs.

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Sue Sallada, on Google

Staff is friendly, punctual & knowledgeable.

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Teresa Forte, on Google

Everything I wanted in a hearing aid Is hear. Sales person very knowledgable. Nice set up recharging, easy to put on.

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Marcus Dunaway, on Google

The audiologist was helpful with my hearing aod problem.

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Kate Mardis, on Google

I had a great experience with this office. Comfortable test atmosphere. When it came to picking out my hearing aides I was shown models only in my price range. I got exactly what I wanted.

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Amy Garrett, on Google

Just a tune up on the hearing aids

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Tim Mitchell, on Google

My experience is always positive. Everyone is always friendly & positive. When I have a problem, they work to solve it.

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helen heideman, on Google

They are very friendly professional and very helpful,They don’t rush you in an out, they take time with you to where you feel comfortable with your hearing aids, I would recommend them to everybody

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Bonnie Gagne, on Google

The staff at Help U Hear in Columbus Indiana is fantastic!!! I know they are busy - but - they always make time for me & act like I am their most important customer!

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Tim Carter, on Google

Great people to work with!!

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Michael Market, on Google

Always listen carefully to my concerns/needs, and are able to fix any problems I have with my hearing aids.

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Richard Safford, on Google

Very professional! Great experience and very thorough!

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Rick Gess, on Google

First appointment today first appointment today to get hearing aids. Very impressed with Kim. She was very knowledgeable and told me a lot of things I didn't know. Hopefully things go well for the fitting next week

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Barbara Purtlebaugh, on Google

I had a great experience getting my hearing tested. I found out what was failing with my hearing and hopefully what will correct the issues. They were very courteous and knowledgeable.

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Paul Dolan, on Google

The person was very professional and helped my mother get her hearing aids working again. We are very appreciative.

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James Hall, on Google

Awesome place to get your hearing aids, they spend to with you to get your hearing aids in tune for you.

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Rob Nicodemus, on Google

Always fast and professiona

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SUSAN Hoffman, on Google

Got fitted for hearing on Wed. Received a phone call Thur. hearing aids were in. Picked hearing aids up the next Mon., great service and the audiologist is very helpful and knowledgeable. Received one of the top of the line hearing aids on the market. I would recommend this business to anyone who needs hearing aids.

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Harland Nuckols, on Google

Had a very nice appointment explaining to me the features of an updated hearing aid and how these would help me. I am currently on a 5 day take home trial with the latest technology.

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Kent Molen, on Google

Very helpful & friendly staff.

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Vicki Johnson, on Google

Fast ,friendly staff. Do a great job for what you need an get you in an out quick

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Holly Crawford, on Google

Great experience and wonderful people to work with. They were very helpful and listened to me as a patient and my hearing issues. Guided me in the right direction and walked me through every step of my hearing issues and hearing aids.

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Brittany Sizemore, on Google

Great ladies and super experience

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Ted Shelton, on Google

Was a great experience the ladies there are great

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Paula Witt, on Google

Sherry is always pleasant and full of helpful advice.

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Joe Hoerst, on Google

Staff is very friendly and they help make the process so easy.

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Lisa Baker, on Google

Friendly, knowledgeable people. Looking forward to getting my hearing aids in a week!

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Debbie Vangen, on Google

Saw Sherri and Barbara at Help You Hear in Connersville, Indiana. They have been great help. The company I was dealing with in Eaton, Ohio closed their doors. They stepped up and helped me get a replacement when my hearing aid broke. Thank you so very much for all your help and hard work.

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Annette Zimmerman, on Google

My experience at Help U Hear started out bad but it was all my fault. The Dr was sick and they had tried calling and sending me emails but i didn't get them because my phone had quit working and i don't check my emails like I should. Otherwise, the experience was great and I will soon be able to hear correctly again. The staff was very nice and the office was clean and they have coffee too. Oh yeah, when I came for the appointment and the Dr wasn't there, the receptionist, [assistant], lady at the desk gave me the money to cover gas even though it was my fault. Very nice of them and it came in very handy because I was broke. I get my new hearing aids next week sometime and I can't wait to hear the sweet sound of bristling paper again. THANK YOU Help U Hear. I really appreciate it. HUH??

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Robert “Bob” Jenkins, on Google

Staff was very nice and professional My questions and concerns were all gone over I definitely would recommend ur services

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Tom Webb, on Google

Lora is great to help out with scheduling and Heather has been so good to help me since I am really very hard of hearing. God bless them both for all they do to take care of me! Pam Gerdowsky 🥰

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Pam Gerdowsky, on Google

Great place to visit for all your hearing needs

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Arley Jones, on Google

Lora is always prompt, friendly and helpful.

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Donna Moorman, on Google

Their friendly an willing to help.

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Lynn Barnes, on Google

I'd recommend HELP U HEAR to anyone needing to check out their hearing. Heather is the Best! She knows what she's doing.I never felt under any pressure to buy anything I didn't need. The receptionist Lora was very nice to talk to when I called. So if you need hearing aids don't look anywhere else these ladies can help you.

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KERMIT CROUSE, on Google

Very knowledgeable very courteous and in and out quickly

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Stephen Kulpinski, on Google

Great

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Edwin SCHE, on Google

I had an absolutely wonderful experience while getting a hearing evaluation today. Heather was the one who did my test, and she was super informative, funny and so kind! The atmosphere was very welcoming and I’ll be going here from now on! They offer many services and I’m glad I can have someone who cares so much about my hearing and well being.

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Simon Robertson, on Google

Very caring and great at their jobs

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Norma Quick, on Google

My visit to Help U Hear was a pleasant experience, including coffee in the waiting area. The staff were friendly and helpful in explaining the process.

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Gloria Bowling, on Google

Very nice people .Friendly 👍

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Rita Lewis, on Google

Absolutely wonderful place, they helped me with my hearing aid issues and were so kind.

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Kayla Riddell, on Google

U Hear was absolutely great. Helped me well and fixed my problem.

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Linda Wischmeier-Isom, on Google

Very nice and knowledgeable group of people.

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Chuck Newton (Chuck), on Google

Went there found out about hearing aids, the lady there was fantastic. She explained so much to me. Got to try a pair of hearing aid wow the difference. Glad I went.

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Rhonda Thompson, on Google

Very helpful and friendly kim goes out of her way to help me

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Marcella Swimm, on Google

People were friendly and very helpful

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Thomas Bush, on Google

A great experience. Would recommend anyone go there

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Evelyn Willhite, on Google

Professional, timely, and very friendly...a great combination! Thank you!

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Michael Stein, on Google

Very pleasant and friendly knows her job and does it well

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Sharon Cheatham, on Google

Very friendly & knowledgeable about hearing aids!

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Mary Fogler, on Google

Very knowledgeable. Super polite and friendly!

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Julie Jenkins, on Google

Helpful and made the experience easy

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Debbie Fields, on Google

Very good service highly recommend them. Thank you Courtney for taking care of us

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Nellye Schopmeyer, on Google

Very professional, I would recommend this service to anyone that needed it

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Prentiss Frazier, on Google

Staff very friendly and helpful, interested in my concerns and able to answer my questions intelligently. Will continue to do business with Help U Hear. Will recommend them to anyone..

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Glen Stone, on Google

Very efficient and caring and.helpful.

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larry taylor, on Google

Place actually helped me! More than a few times too!

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Randall Kline, on Google

Walked in and was given a hearing test within 5 minutes! Very polite and informative experience. Would highly recommend!

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John Henderson Worship, on Google

I thought it was wonderful. No one ever explained to me the difference between in the ear hearing aids to over the ear.

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Patsy Morgan, on Google

Always helpful n very courteous never have to wait they get you right in n take care of you Answer all of your questions

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Biglarry54, on Google

Amazing! Thank you

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Joshua J, on Google

Everyone at Help U Hear are very supportive and kind. They take their time and do not make you feel rushed. I recommend giving them a chance to take of your hearing needs.

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Kim Taylor, on Google

Courteous, caring, knowledgeable care.

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Carol Bush, on Google

Terry was very through and complete in explaining the results of our exams, our options of hearing aids and some issues that were not clear with our insurance. It was a very positive experience.

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Johnathan Bush, on Google

Absolutely the best there is, friendly professional people who I highly recommend to everyone. I'll never go to anyone else!

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Steven Ingle, on Google

They are fantastic, keep my hearing at top notch, they email when my appointments is And are delightful, excellent.

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Jerry Kirkman, on Google

Courteous and extremely helpful! I am always pleased by the service provided by Terry & staff.

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Frank, on Google

Pleasant place , very informative, and nice employees

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debra smith, on Google

Tarry has always great personal customer service. I couldn't be happier by using her office for my new aids as well as my secondary pair if aids.

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music for larry LarryB, on Google

Terry was absolutely wonderful. She is very friendly and worked very hard to make sure my daughters ear molds fit just perfect! We will definitely be back! 😊

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Samara Perkins, on Google

It was a great experience!! My very first hearing test and Terry was excellent. I highly recommend going here!!!

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Jill Taylor, on Google

Always appreciate the terrific customer support that Terry provides! Her knowledge combined with her concern for your hearing help make Help U Hear a place that I highly recommend. Thank you Terry!

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Michael Collins, on Google

Always friendly and helpful

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Gary Winkler, on Google

The staff at Help U Hear is very understanding. They clearly take their work very seriously, devote considerable time and effort to each individual, and seem to put the interests of their patients foremost. I would highly recommend this practice.

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Russell Kitchner, on Google

I have run into minor Glitches with my right hearing aid. But the staff has been very kind to try to fix the problem. This was no fault of the staff. They sent the right hearing aid back to the manufacturer for repair. They tried to adjust the left hearing aid to make it useable till the right hearing aid gets back. This is a hard working staff to help benefit their customers to hear. 👏 👍 This was and is much appreciated. God bless them all.

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Gary Jackman, on Google

All the girls are very helpful! Quick service and fixed my hearing aid. Highly recommend for all your hearing issues.

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Michael Meehan, on Google

Best possible service!!

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Surur Kashanipour, on Google

The staff of Hearing Aid of Bloomington are very helpful. Great customer Services. Glad to to go there.

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Hussain Farzad, on Google

Great "Help U Hear" people! Thanks for all your help!

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Francis Montgomery, on Google

Absolutely amazing people kind ready to help with my Device

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Scott Zufall, on Google

Amy is absolutely amazing! So helpful and kind!

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Brittany McClain, on Google

Friendly, understanding the issues of a 97 year old customer, made her hearing so much better and Ruth is very happy!!! Thank you!!

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Ruth Litz, on Google

Great service thanks

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Rick Alexander, on Google

Friendly, professional, informative.

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Karen Freeman, on Google

Where do I start – I have been losing my hearing for 32 years needless to say I have been to several hearing specialists. Never have been completely satisfied with the services I have received. Until a friend told me about Audibel and the ladies that work there. So I went there I am truly happy since I went. Courtney and Amy are the best. I received a very good testing. Courtney is very smart, kind and patient very understanding. She listens to you. I feel like a special friend. She patiently works with me till the problem is solved. I would recommend Courtney and Audibel to who ever has a hearing problem. They are very good at what they do!

P.S. I would go on and praise them more but I ran out of space.

Anonymous

I knew that my hearing had been damaged via 60-some years of living a noisy life. But when hearing some words became a problem and family and social communication impediment I sought hearing aid equipment. What I found a Help U Hear was smart, friendly, professional advisors to my hearing life. I would recommend their advice and service to anyone. It favorably compared to any medical professional I ever encountered. Oh yeah. And they do provide hearing aid equipment too. I received way more than I sought.

John C.

Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.

Dawn C.

Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.

Patricia D.

When everyone around you is laughing and you don’t know why, because you missed the punch line. In church the pastor’s sermon goes right over your head and you missed an important meeting because some of the instructions and voices are indistinct. You can’t enjoy the music because the words are lost in the surrounding sound. Telephone conversations are total frustration.

Life is filled with embarrassing moments: and it is so tiresome to our companions to have to repeated themselves, which engenders impatience, anger and resentment on both sides.

The day I met Karen Bischoff, hearing instrument specialist, was the beginning of great relief for me and my family and friends. She helped me regain a lot of what I have been missing. Without her help I would not be able to enjoy much of life and I know it.

Especially now! That I have my new Audibel devices that are live streamed to my smartphone and car speakers, telephone conversations are clearer than ever! And the music is fantastic!

No hearing aids are not perfection, but the differences in my life are amazing. I shall be forever grateful.

Thank you Karen, Help you Hear and your support team.

Judy Robinson