Our Staff

Karen Bennett

Patient Care Coordinator

Karen excels at patient relations. She is a great communicator and makes everyone feel at home over the phone and in our office. Her understanding of health insurance has helped many people access benefits for better hearing.

Stephen Pomeroy, HIS

Owner and Hearing Instrument Specialist

Stephen is passionate about helping people hear better. Shortly after graduating from college Stephen and his wife Vanessa spent the better part of 10 years serving on the mission field helping people. Now, with five children Stephen is committed to helping the people of Northern Kentucky hear like they should and connect them to the people they love.

Patient Reviews

Read a Few of Our Google Reviews

4.8 out of 5 Stars based on 50 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I just got my 1st set of hearing aids in December 2019, working with Stephen. He is very personable, kind, and helpful during this transition adapting to my aids. Great to talk with and informative, and you can call with any questions or concerns. I highly recommend him to everyone....

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Audrey Hall Addison, on Google

Besides being a genuinely nice guy, Stephen really knows hearing aids. I was a customer of Cincinnati Hearing Center for many years and bought my first hearing aid from them. Recently, I was on an extended vacation in Florida when my hearing aids bit the dust. As they were seven...

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Gene Janning, on Google

I'm so glad I found Next Gen Hearing Care. In addition to prvoviding great hearing aids, they also have a great staff! Stephen and Karen always make me feel welcome. I'm a technical person, and I was pleased that Stephen was okay "talking tech" with me about my hearing aids....

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Danny Ball, on Google

Great staff. Very kind and compassionate with my mom.

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Jackie Kramer-Arden, on Google

They were very professional.. did not push for hearing aides but definitely may have to get them in the future .. I felt relaxed and enjoyed the visit.. I’m good to go until next year!! I highly recommend Next Generation Hearing Care!!

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Winnie Walston, on Google

I had an excellent experience there dealing with my glasses.

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Walter Evans, on Google

Carolyn is absolutely amazing. You walk in and feel like family. I have been a customer for a few years now.

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KMoore 80, on Google

Getting my husband hearing aids with his insurance!

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Pam Mahan, on Google

I absolutely love Riggs! Carolyn is a "Gem"! I have purchased my contacts from her and her family for the last 5 years. I can call after hours and She will come let me in to grab a pair! Love them! ❤

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Tami, on Google

Great service and very knowledgeable

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Johnny Raleigh, on Google

Terrific service. Explained things very well so I can get the best use from my hearing aids.

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Renee Cole, on Google