Our Staff

Karen Bennett

Patient Care Coordinator

Karen excels at patient relations. She is a great communicator and makes everyone feel at home over the phone and in our office. Her understanding of health insurance has helped many people access benefits for better hearing.

Stephen Pomeroy, HIS

Owner and Hearing Instrument Specialist

Stephen is passionate about helping people hear better. Shortly after graduating from college Stephen and his wife Vanessa spent the better part of 10 years serving on the mission field helping people. Now, with five children Stephen is committed to helping the people of Northern Kentucky hear like they should and connect them to the people they love.

Patient Reviews

Read a Few of Our Google Reviews

4.8 out of 5 Stars based on 95 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I had a really good hearing test with them. They went into detail to explain my results of my tests. Now I know why I'm hearing things and why I'm not they were amazing thank you next generation..

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shauna lafollette, on Google

Nice experience. Everything was explained thoroughly during testing and after. Friendly atmosphere and helpful! Thank you for your service.

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Roy Tanksley, on Google

Very nice. The Dr. Is so helpful and kind. He explained every step and how everything about the results matter. I felt like I finally understood my hearing and my options. Thanks so much.

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Gary Slay, on Google

I took my mom Peggy . I thought that they were very courteous very professional and had given us more information than I thought we were going to get which was great and I highly recommend next generation hearing to anybody who needs hearing aid or just a hearing test.

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Mark Alford, on Google

Been coming here for my hearing aid needs for 20+ yrs

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Patty Reynolds, on Google

I had an excellent experience there dealing with my glasses.

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Walter Evans, on Google

Carolyn is absolutely amazing. You walk in and feel like family. I have been a customer for a few years now.

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KMoore 80, on Google

Very professional and Beth wentT above and beyond my expectations. She took her time to address my hearing needs and explained everything so that I fully understood what she was doing.I cannot thank her enough for all of her help.This experience will definitely keep me coming back!!!

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Mark Brefeld, on Google

I absolutely love Riggs! Carolyn is a "Gem"! I have purchased my contacts from her and her family for the last 5 years. I can call after hours and She will come let me in to grab a pair! Love them! ❤

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Tami, on Google

I have been to Next Generation Hearing Center many times over the last 5 years for hearing care including purchase of hearing aides, the audiologist Steve and the other staff go out of their way to assist you, it has changed my life since i have been tested and fitted...

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Ellen Mccracken, on Google

My mother in law Wilma Webb goes here and she very much likes it there he is very easy to talk to and listen to his patients he is very polite and cares a lot about his patients Wilma would recommend him very highly !!!!

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lori webb, on Google