Hearing Aid Center in Covington

Next Generation Hearing Care Florence

Next Generation Hearing Care Florence

140 W Pike St, Covington, KY 41011
Location Details

Office Hours

  • Monday: 9:00 am - 5:00 pm
  • Tuesday: Closed
  • Wednesday: 9:00 am - 12:00 pm
  • Thursday: 9:00 am - 5:00 pm
  • Friday: Closed
  • Saturday: Closed
  • Sunday: Closed

About Us

Hearing Care Excellence for Madison

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Madison, IN areas including the surrounding communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Schedule Online

Patient Reviews

Read a Few of Our Google Reviews

4.8 out of 5 Stars based on 50 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I just got my 1st set of hearing aids in December 2019, working with Stephen. He is very personable, kind, and helpful during this transition adapting to my aids. Great to talk with and informative, and you can call with any questions or concerns. I highly recommend him to everyone....

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Audrey Hall Addison, on Google

Besides being a genuinely nice guy, Stephen really knows hearing aids. I was a customer of Cincinnati Hearing Center for many years and bought my first hearing aid from them. Recently, I was on an extended vacation in Florida when my hearing aids bit the dust. As they were seven...

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Gene Janning, on Google

I'm so glad I found Next Gen Hearing Care. In addition to prvoviding great hearing aids, they also have a great staff! Stephen and Karen always make me feel welcome. I'm a technical person, and I was pleased that Stephen was okay "talking tech" with me about my hearing aids....

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Danny Ball, on Google

Great staff. Very kind and compassionate with my mom.

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Jackie Kramer-Arden, on Google

They were very professional.. did not push for hearing aides but definitely may have to get them in the future .. I felt relaxed and enjoyed the visit.. I’m good to go until next year!! I highly recommend Next Generation Hearing Care!!

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Winnie Walston, on Google

I had an excellent experience there dealing with my glasses.

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Walter Evans, on Google

Carolyn is absolutely amazing. You walk in and feel like family. I have been a customer for a few years now.

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KMoore 80, on Google

Getting my husband hearing aids with his insurance!

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Pam Mahan, on Google

I absolutely love Riggs! Carolyn is a "Gem"! I have purchased my contacts from her and her family for the last 5 years. I can call after hours and She will come let me in to grab a pair! Love them! ❤

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Tami, on Google

Great service and very knowledgeable

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Johnny Raleigh, on Google

Terrific service. Explained things very well so I can get the best use from my hearing aids.

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Renee Cole, on Google