How to care for your hearing aids

Keep clean

It's important to keep your hearing aids clean. Wipe them regularly with a dry cloth or tissue. It is also important to remove ear wax as this may cause temporary malfunction or in the worst case complete breakdown of your equipment.

Keep dry

Avoid getting your hearing aids wet (e.g. wearing them in the shower or heavy rain). If your hearing aids are exposed to moisture or very humid conditions, remove the batteries and place the hearing aids in a dry storage kit. Never use a hair dryer or microwave oven to attempt to dry them.

Avoid chemicals

Aftershave lotion, hairspray, oils and perfume contain chemicals which can have detrimental effects on your hearing aids. Always remove your hearing aids before applying such products and allow time for the product to dry before putting your hearing aids back on.

Avoid extreme temperatures

Your hearing aids should never be exposed to extreme heat. Do not leave them in the glove compartment of your car.

Hearing Aids Daily Use Tips for New Users

As you become used to wearing your hearing aids, they can be used in more challenging listening situations and for longer periods. Here are some tips for difficult listening situations:

At Home

Always use your hearing aids. Keep eye contact during conversations. Avoid background noise when possible.

At Work

Focus on the person nearest you. Keep eye contact during conversations. Repeat what you have heard and ask for any missing information.

Out & About

When dining out, request a table in a quiet area away from the kitchen. When attending the theater, lectures, concerts or movies, inquire if a loop, infrared or FM system is available.


Hearing Aids Care and Maintenance


  1. Remove your hearing aids when applying cosmetics, perfume, aftershave, hair spray and suntan lotion as they may get into the hearing aid and cause damage.
  2. Clean your hearing aids using a soft cloth, tissue or proper cleaning tools to remove earwax, grease or moisture. Do not use water or solvents as these can damage the hearing aids.
  3. Store your hearing aids in a cool, dry place when not in use and leave the battery pack open to preserve battery power.


  1. Use a damp cloth to clean the receiver tube and receiver dome.
  2. Do not use a direct source of water when you’re cleaning the receiver tubes or the receiver domes.
  3. Contact your hearing care professional for replacement components when they become stiff, brittle or discolored.

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